Frequently Asked Questions
Straight answers to the questions technicians ask most before enrolling: is it legit, is it worth it, who it’s for, and what you actually learn.
Yes. The Fault Fixer Troubleshooting Course is a real, paid training program run by SparkU Solutions LLC, an Atlanta, Georgia company founded by Jordon Schultz. More than 700 maintenance and automation technicians have enrolled, and the course is delivered through a private Skool community with written reviews you can read on our reviews page.
Technicians consistently say it takes them from freezing at the control panel to solving real problems on the floor, and the results are specific. One student scored among the highest on his written qualification test and landed a new job. Another was groomed for a lead position after using the course’s tests to catch a bad rectifier a contractor had misdiagnosed as a failed motor, saving her employer about $1,000 in a single call. A student who started with zero electrical knowledge could read his car’s wiring diagram and test a fuel-pump circuit within a week. You can read every one of these reviews, with names, on our reviews page.
It is built for the everyday maintenance technician: the regular working man or woman keeping industrial equipment running. That includes maintenance and automation techs, millwrights, and anyone who has ever been handed a schematic and expected to just figure it out. It works whether you are brand new to electrical work or a seasoned tech who was never actually taught how to troubleshoot; students range from people with zero electrical background to veterans filling in the gaps community college never covered.
You learn a repeatable process for troubleshooting industrial controls instead of swapping parts and guessing. The training is built on the Foundational Four Framework and the Fault Finder Formula, and covers reading electrical schematics with clarity (not memorization), meter mastery, and how electrical and pneumatic components work and fail. The goal is to be able to open a schematic, know where to start, and test upstream or downstream to find the root cause.
The course is taught by Jordon Schultz, founder of SparkU Solutions and a U.S. Air Force veteran. After the Air Force he moved into industrial food-processing equipment and was quickly promoted into a technical services role, where he became the person responsible for solving the control-system faults others could not, the same faults that had gotten two people before him let go. Within six months he was training entire maintenance teams. He distilled what makes troubleshooting click into the Foundational Four Framework: a repeatable method built so any technician can learn it, not just people who grew up around it.
No. The course is designed to start from the fundamentals and build up, so technicians with no prior electrical knowledge can follow along. One student went from zero electrical knowledge to navigating a wiring diagram and testing a circuit within about a week of starting.
It is an online course delivered through a private Skool community. You work through the training at your own pace on any device, and you can ask questions inside the community. Lessons are structured around schematics and real components rather than classroom theory.
YouTube and college courses tend to teach what components are, but rarely teach a repeatable process for actually finding a fault under pressure. Students specifically point out that community colleges never taught them how to troubleshoot. The Fault Fixer Troubleshooting Course focuses on that process: how to read a schematic, where to start, and how to test toward the root cause.
They are all part of one system, not separate courses. The Fault Fixer Troubleshooting Course is the complete training. The schematic-reading portion, Fault Fixer Schematics, is included inside that course, and it is also offered on its own for technicians who want to start with just that skill. The Rapid Component Diagnostics guides are a set of quick-reference cheat sheets for testing real electrical and pneumatic faults on the floor. You can start with one piece or get everything together in the full course; it all ladders up to the same method.
Read real student reviews, or reach out to the team directly.
