For Training Coordinators

Training records show who attended. Can your techs actually find the fault?

A step-by-step troubleshooting method your maintenance techs learn in short lessons between work orders, with completion records you can file and a supervisor sign-off that shows they can do the work.

Need to talk it through? Book a 30-minute fit call.

Training Record · Line 2 Sample
TechnicianCompletedTimeScoreSign-off
T. Nguyen08/28/265h 12m94%SIGNED
D. Ramirez09/02/264h 48m88%SIGNED
K. Owens09/09/265h 31m91%PENDING
J. PrattIn progress1h 06m··
Export: CSV · PDFCertificate ID: FF-2026-0412

Chosen by 700+ maintenance technicians working in real production environments

amazonwalmartteslanestleWhirlpoolsmithfielddel-montetaylor-farms

Sound Familiar?

You can get them enrolled. Getting them off the line is the hard part.

69% of manufacturers

Production won't release them

Most manufacturers say training interrupts work hours. Every hour in a classroom is an hour someone else covers the line, so training keeps getting pushed back.

Knowing isn't teaching

Your best tech can't teach it

He knows the work. That isn't the same as knowing how to teach it, so new hires shadow him for months and pick up his shortcuts along with his skill.

Records aren't proof

Completion doesn't show competence

A completion date proves someone attended. Your auditor, your supervisors, and the downtime clock all want to know whether the tech can actually find the fault.

Competency is a result, whereas training is an input. Quality professional, Elsmar Cove forum, 2024

This Was Solved Once

In 1940, America taught plants how to train fast. Then it forgot.

When experienced workers were drafted in World War II, the government's Training Within Industry program taught supervisors a standard way to teach a job. It treated knowing the work and knowing how to teach it as two different skills.

By the final 1945 survey, every reporting plant had cut training time by at least 25%. After the war the US let the program fade. Toyota adopted it and still uses its job instruction method.

Fault Fixer applies the same idea to troubleshooting: a written, repeatable method instead of six months of shadowing.

100%of reporting plants cut training time by 25% or more
86%raised production by 25% or more
55%cut scrap by 25% or more
1.75Mcertifications across 16,511 plants and unions

Share of client plants reporting results of 25% or more. Training Within Industry Report, final survey, September 1945.

How It Fits Your Schedule

Short lessons. A plan you can hand to your plant manager.

Module 1Blueprint Bootcamp

Read and navigate electrical and pneumatic schematics.

Module 2Meter Mastery

Voltage, current, resistance, and where the leads go.

Module 3Rapid Testing: Electrical

Test relays, sensors, switches, and drives.

Module 4Rapid Testing: Pneumatic

Diagnose valves, cylinders, and air systems.

Module 5Fault Finder Formula

The step-by-step process on any machine.

67 lessons, about 5 hours in total. Roughly 4 to 5 minutes a lesson.

Week 1
Accounts and seats

You: add techs and supervisors. Techs start Module 1.

Weeks 2 to 4
15-minute blocks

You: watch progress. Lessons fit between work orders.

Week 5
Supervisor sign-off

You: a supervisor watches each tech run a real test and signs.

Day 90
Records filed

You: completions, certificates, and sign-offs in one export.

Records You Can File

Completion records, plus proof they can do it.

Nearly every audited industry wants evidence of competence. The rulebook changes. The need doesn't.

Per-technician records

Name, site, module, completion dates, time spent, and quiz scores. Export to a spreadsheet or PDF.

Certificates with an ID

Course, hours, completion date, and a unique certificate number for your training files.

Supervisor sign-off

A checklist where a supervisor watches the tech perform a real test and signs. Attendance on paper, competence on the floor.

IndustryRulebookWhat auditors look for
All manufacturingISO 9001Evidence of how people were deemed competent
Automotive and partsIATF 16949On-the-job training for new or changed responsibilities, with retained evidence
PharmaFDA 21 CFR 211.25Personnel trained for their assigned functions
Food and beverageSQF, BRCGSTraining records with verified competence for all personnel
General industryOSHA lockout/tagoutTraining and retraining of authorized employees, with certification

To be clear: Fault Fixer isn't a certification and doesn't satisfy any standard on its own. It gives you dated completion and assessment records to sit next to your own on-the-floor sign-off. It isn't electrical safety training, and it doesn't make anyone a qualified person.

Will it work with our LMS?

Our platform keeps every tech's records and certificates, and exports them [confirm: CSV and PDF] so you can upload them into your own system. [Mention SCORM or single sign-on only once your build supports them.] Book a fit call and we'll tell you exactly what works with yours.

Who can help pay for it?

Many states reimburse employer training through incumbent worker programs. Pennsylvania's WEDnetPA, for example, can reimburse up to $2,000 per eligible employee for online training from private trainers. Each program decides eligibility, so check with yours. A state-by-state checklist is in the packet.

Pricing

Per technician, or per facility.

Per Technician
$397per technician

For a first group of techs, or a smaller plant.

  • The full Fault Fixer course, all five modules
  • Per-technician completion records
  • Completion certificate
  • 3 admin accounts, add more techs any time
Enroll Technicians

Pay by card or bank transfer

Best for 13+ techs Facility License
$5,000per facility

Every maintenance tech at one location, including new hires, on one method with one set of records.

  • Up to 25 technicians at one facility
  • Up to 5 admins for training, maintenance, and HR
  • Records, certificates, and sign-off checklists
  • Setup call and implementation plan
Buy the Facility License

PO and invoice available · Book a fit call

13 techs × $397 = $5,161 Training 13 or more technicians at one facility? The Facility License costs less.

Vendor packet ready: W-9, certificate of insurance, data and security summary, and a sample invoice.

Free for Training Coordinators

Everything you need to build the case.

One download with the documents your plant manager, HR, and purchasing will ask you for.

  • Course syllabus and lesson lengths
  • Sample completion report and certificate
  • Supervisor sign-off checklist
  • 90-day implementation plan
  • State training funding checklist
  • W-9 and vendor information sheet

Send me the packet

We'll email it right away. No sales call required.

Questions Coordinators Ask

Before you recommend it

We already pay for a training library.

Keep it. Broad libraries cover a lot of topics. Fault Fixer is one narrow, step-by-step method for troubleshooting, the gap broad libraries tend to leave.

I can't pull techs off the floor.

You don't have to. Lessons average a few minutes each and run on a phone, so techs fit them between work orders or on slow shifts.

Does it work with our LMS?

Our platform keeps the records and exports them [confirm formats] for your system. If yours needs something specific, book a fit call and we'll tell you plainly what works today.

Will this satisfy our auditor?

It isn't a certification. It gives you dated completion and assessment records to put next to your own supervisor sign-off, which is what competence evidence usually looks like.

Is this electrical safety training?

No. It teaches troubleshooting of automation controls. Keep your NFPA 70E and lockout/tagout training; this sits alongside it.

Our equipment is different.

The course teaches how to read electrical and pneumatic schematics and test common components, so it carries across equipment makers and industries.

Online training doesn't stick.

Short lessons, quizzes, a progress view, and a supervisor sign-off at the end. Start with a few techs and see the completion report before rolling it out wider.

Build the Method Into Your Plant

Train it once. Prove it every time.

Get the packet to build your case, or enroll your first technicians today.